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Status & Timing after Payment
1. How long does it take for my ad to go online?
After your payment, we manually check your listing for completeness, image quality, and correct anonymization. This quality check is usually completed within one business day. In exceptional cases (e.g., missing documents, questions, or a high volume of listings), the check may take a little longer—we will inform you proactively in this case. Your listing will then be submitted to the portals.
2. When exactly will my ad appear on the portals?
Once the review is complete, we will forward your listing to the connected portals. Your listing will usually appear immediately after submission—experience shows it will be online within approximately 4 hours at the latest. However, after submission, the publication and display of your listing are solely the responsibility of the respective portal and therefore beyond our control.
3. On which portals will my advertisement appear?
Your listing will be published on major Swiss real estate portals, including ImmoScout24, Homegate, and Newhome. The complete list of portals can be found in our terms and conditions.
4. How do I know that my ad is live?
You will receive a confirmation email from us as soon as your ad has been published.
5. My ad is still not online after 2 days — what now?
If you have not received confirmation after 2 business days of your payment, please contact us at [email protected]. Possible reasons include: missing documents (e.g., proof of ownership), questions regarding the content, or technical problems with image upload.
Duration & after 30 days
6. How long will my ad be online?
Your ad will be online for 30 days from the day it is published — on all portals where it was published.
7. What happens after 30 days?
We will inform you by email 7 days and 48 hours before expiry. You will then have three options:
1. Extend the ad — re-posting costs CHF 88 for 30 days.
2. Deactivate the ad yourself — if you have sold the item or wish to withdraw the ad.
3. Do nothing — the ad will be automatically deactivated after 0 days.
8. Can I deactivate my ad early?
Yes, at any time. You can deactivate your listing yourself in your account: After logging in, you will find the "Deactivate" option under "My Listings". A partial refund of the remaining amount for the remaining term is not possible in the case of early deactivation.
9. Can I extend my listing?
Yes. Extending your subscription for another 30 days costs CHF 88.–. You can request an extension via the link in the expiry reminder email or contact us directly.
10. I've sold it. Do I need to deactivate my listing myself?
Yes. In this case, please deactivate your listing yourself via your account under "My Listings" → "Deactivate". There's no need to notify us. This keeps the portals up-to-date and prevents potential customers from being contacted by a listing that is no longer available.
Who is allowed to advertise? (Ownership requirement)
11. Who is allowed to use Insertion 88?
Insertion 88 is exclusively for owners of properties in Switzerland who wish to offer their own property for sale. Listings on behalf of third parties (e.g., for real estate agents, trustees, acquaintances, relatives, or clients) are not possible via Insertion 88.
12. Why does WENET require proof of ownership?
We verify ownership to ensure that only authorized individuals can post listings. This protects you as the owner from unauthorized listings of your property, protects potential buyers from fraudulent listings, and meets the requirements of our portal partners.
13. What types of evidence are accepted?
As proof of ownership, we only accept a current land registry extract (no more than 12 months old). Important: The land registry extract must be in your name and show the property to be advertised.
14. I am selling a property on behalf of a third party — is that also possible?
No, listing number 88 is only available to owners directly. If you are selling as a representative or on behalf of someone else, please contact us at [email protected] — we have standard mandates that cover exactly this situation.
15. Can I also list a rental property?
Yes, you can also list a rental property via Insertion 88. However, in this case too, you must be the owner of the property – subletting or property management services are not available through Insertion 88.
16. What happens if I give false information?
If, during our review, we determine that you are not the owner of the advertised property or that other information is untrue or incomplete, your advertisement will not be published or will be deactivated immediately. A refund of the CHF 88 fee is excluded in such cases, and we reserve the right to offset our expenses. Furthermore, in the event of violations of our terms and conditions—particularly in the case of advertising on behalf of a third party without proper proof—we reserve the right to claim a contractual penalty of CHF 1,250, as well as further damages.
Communication with prospective customers
17. How do I receive inquiries from potential customers?
Inquiries from prospective customers will be sent directly to your registered email address. Further communication will then take place directly between you and the interested party — WENET does not act as an intermediary between you and the prospective customers.
18. Will my contact details be published on the portals?
No. Publishing your personal contact information (name, address, phone number, email) in the advertisement is expressly prohibited according to our terms and conditions. All inquiries from prospective buyers will be automatically forwarded to you via the WENET platform—your privacy is thus protected. Please ensure that you do not include any personal data in the property description, images, or attachments. In case of violations, we reserve the right to take the advertisement offline without prior notice and to charge for any resulting expenses.
19. Do I have to organize the viewings myself?
Yes. Insertion 88 is purely an advertising product. You organize viewings, negotiations, and the closing of the sale yourself.
20. Will I receive support in responding to inquiries from prospective customers?
No. Insertion 88 is a self-service product—that's precisely why we can offer it for CHF 88. If you require professional assistance (viewings, negotiations, legal support), we recommend a free consultation with one of our local real estate experts. Contact us for a free consultation.
21. What if potential customers contact WENET instead of me?
Inquiries from prospective buyers will automatically reach you through our system (see above). Should someone nevertheless contact WENET directly regarding your property, we will refer them back to you as the owner with a brief standard reply. We do not provide any substantive review or advice on individual properties.
22. Will my contact details be shared with third parties?
Your contact details will not be shared with or sold to real estate agents or external third parties. WENET itself uses your data in accordance with our Terms and Conditions and Privacy Policy for providing the platform, forwarding inquiries from prospective clients, and for its own offers and communications. You can object to the use of your data for our own offers at any time—please contact us at [email protected].
Inserat auf Top-Immobilienportalen
Maximale Reichweite für nur CHF 88.– inkl. Erfassung & Interessenten-Übermittlung.